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Cascade Training HUB
Home
Marketing
Resident Retention
Maintenance
Administration
Inquiries
Home
Marketing
Resident Retention
Maintenance
Administration
Inquiries

Resident Retention Resources

  • Lease expiration best practice with plan for implementation.

    2.1.a Lease Term & Expiration SOP

    2.1.b Appfolio Lease Expiration Report Training

  • Plan detail on creating and implementing community building events

    2.2.a Onsite Activity Calendar Policy Summary

    2.2.b Onsite Activity Calendar Quick Reference Guide

  • Best practice details on both resident exit and existing resident surveys and reviews

    2.3.a Resident Surveys Policy Summary

    2.3.b Resident Survey Appfolio Walkthrough

  • Process and timing on housekeeping inspections

    2.4.a Housekeeping Inspections Policy Summary

    2.4.b Start an Inspection in Appfolio Trianing

    2.4.c Create an Inspection Work Order in Appfolio

    2.4.d Create an Inspection Template in AppFolio

  • Definition of and implementation practices for community standards.

    2.5.a Community Standards Policy Summary

    2.5.b Community Standards Checklist

CASCADE COMPANIES

BUILDING VALUE THROUGH COMMUNITY